We hope that your experience with Ballachy is as effortless as possible, however, we do acknowledge that questions may arise.

Shipping IconWhere is my order?
This is a question we frequently get asked to we put together a shipping guide here.

Tracking iconWhat is my tracking number?
Tracking will be available 4-6 days after your order. Please do reach out if you haven’t received yours after 7 by contacting support.
Contact us icon Contact us
If we still haven't managed to answer your question please feel free to contact us via Facebook Messenger or email (info@ballachy.com) and we'll get back to within 24hrs :)